Dexcom required modern, seamless workplace technology to improve communication, collaboration and productivity across their teams, while aligning with their existing AV standards. 360 Workplace delivered a fully integrated workplace technology and AV solution that was consistent, reliable and simple to use from day one.
Dexcom is a global healthcare technology company specialising in continuous glucose monitoring (CGM) for people with diabetes. Its wearable devices provide real-time data, enabling better day-to-day management and improved long-term health.
With our in-house workplace technology specialists embedded within our design and delivery teams, we worked closely with our sister company, Area, to deliver an end-to-end AV solution as part of the wider fitout project. This integrated approach reduced risk, simplified delivery and ensured clear accountability across both the physical and digital workplace. For a closer look at the full project, see the Area case study.
Dexcom wanted a workplace that made collaboration easy without adding complexity for their people or extra management for their IT team. The technology needed to feel familiar, work consistently across all spaces and integrate naturally into the design of the office.
With established AV standards already in place across other Dexcom locations, it was essential that the new workplace aligned with existing systems. This helped ensure fast adoption straightforward ongoing support. At the same time, the solution needed to support hybrid meetings, town halls and presentations, ensuring remote and in-room participants could engage equally.
We began by immersing ourselves in Dexcom’s business, workplace and technology requirements, spending time with both the Facilities and IT teams to fully understand their needs. This early engagement allowed us to shape an AV strategy and solution that aligned with existing standards while being tailored to the specific requirements of the new space.
Our Technology and Design teams worked closely together from the outset, collaborating on evolving floorplans to ensure the technology enhanced the overall employee experience. By integrating AV into the design process early, we were able to improve coordination, reduce cost and deliver a more cohesive end result.
Our solution was based on Crestron Flex and Jabra collaboration technology with Biamp for premium audio, ensuring consistency with Dexcom’s existing AV systems. These platforms were well established and proven at Dexcom, providing a familiar user experience from day one for employees and enabling central management by the IT team using XiO Cloud.
The Crestron technologies in meeting rooms are certified for Microsoft Teams Rooms and provide a simple one-touch-to-join VC experience, with added capability for BYOD so any VC platform can be used if required. The enterprise-grade AirMedia wireless presentation system is ideal for BYOD environments and corporate networks, with options to share via the app, dongle, Miracast, AirPlay and Google Cast.
The Crestron scheduling panel outside the room allows easy booking and real-time room status visibility, while integrating with an occupancy sensor to enhance efficiency by enabling room automation and accurate occupancy reporting.
An immersive corridor captivates attention and communicates the Dexcom story in a bold, visually striking way using three seamlessly integrated LG video wall screens powered by a high-performance BrightSign media player.
The digital signage solution, based on LG and BrightSign, communicates key information and brand messaging across open office areas and the main lobby.
The outcome was a consistent, reliable and seamless employee experience that made it easy for teams to connect and collaborate, whether in the room or working remotely.
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